> ## Documentation Index
> Fetch the complete documentation index at: https://help.jaxxton.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Signing in to Jaxxton

> Sign in to Jaxxton using Google, Microsoft, email code, or password.

Jaxxton supports four ways to sign in. All methods go through the same login page at [app.jaxxton.com](https://app.jaxxton.com).

## Sign-in methods

| Method | How it works |
| - | - |
| **Google** | OAuth sign-in via your Google account |
| **Microsoft** | OAuth sign-in via your Microsoft account |
| **Email code** | Passwordless. Enter your email and type the 6-digit code Jaxxton emails you |
| **Password** | Sign in with your email address and password |

### Google and Microsoft

Click **Google** or **Microsoft** on the login page. You'll be redirected to the provider's OAuth flow to authenticate, then returned to Jaxxton.

Google One Tap may also appear automatically if you're already signed into a Google account in your browser.

### Email code

Use an email code when you don't want to use a password or a Google or Microsoft account. The same flow applies when you sign up for a new Jaxxton account with your email.

**1. Request a code**

Click **Email code**, enter your email address, and click **Submit**. Jaxxton emails a 6-digit verification code to that address.

**2. Enter the code**

On the **Check email** screen, type or paste the 6-digit code. Jaxxton verifies it as soon as all six digits are entered. Keep this page open. You enter the code on the same page where you started.

**3. Continue signing in**

After the code is accepted, you continue through the usual flow: choosing an organization and account, entering a 2FA code if your organization requires it, or finishing signup.

If the code is wrong, expired, or you've made too many attempts, Jaxxton shows an error under the code field:

* **Incorrect code**: check the latest email and enter the code again.
* **This code has expired. Send a new one.**: request a fresh code.
* **Too many attempts. Wait a moment and try again.**: pause before retrying.

To get a new code, click **Resend code**. The button counts down for 30 seconds after each send before you can use it again. To send the code to another address, click **Use a different email**.

> [!NOTE]
>
> Jaxxton still emails a link, not a code, for the **log in without password** option in password reset emails and for team and vendor invitations.

### Password

Click **Password**, enter your email address and password, and click **Continue**. If you've forgotten your password, click **Forgot password?** to receive a reset email.

## Choosing an organization and account

If your email is associated with more than one Jaxxton organization or account, you'll be prompted to choose one after authenticating. If you only belong to a single organization with a single account, Jaxxton takes you straight to the dashboard.

If your organization requires a specific sign-in method (for example, Google only), you'll see a prompt explaining which methods are allowed. If the organization you select requires MFA, you'll be asked for a verification code before continuing.

## Switching organizations and accounts

Once signed in, you can switch organizations and accounts at any time from the switcher at the bottom of the sidebar. The switcher only appears when you have more than one account, or belong to more than one organization.

Click the switcher to open the menu:

* **Switch account** — your current organization's accounts are listed under its name. Selecting one swaps the active account in place and refreshes the dashboard data. No reload required.
* **Switch organization** — other organizations you belong to are listed alongside the current one. Selecting another organization signs you into it in a fresh session. If that organization requires MFA and you don't have a factor enrolled yet, you'll be asked to set one up before the dashboard loads. If you already have a factor, you'll enter a verification code instead.

## Managing your password and 2FA

Password reset and personal 2FA settings live under **Profile → Security**:

* **Reset your password** — click the reset icon next to **Password**. Jaxxton emails you a secure link to set a new one.
* **Manage 2FA methods** — add or remove an authenticator app or text-message verification.

Organization-wide MFA policy (requiring 2FA for everyone) lives under **Settings → Security** and is only visible to administrators with permission to change it.

## Trouble signing in

* **Can't find the verification email** — check your spam folder. The email comes from Jaxxton and arrives within a few minutes.
* **Forgot your password** — use the **Forgot password?** link on the password login screen, or trigger a reset from **Profile → Security** if you're already signed in.
* **Lost access to 2FA** — see [Two-factor authentication](https://help.jaxxton.com/account/two-factor-authentication.md) for recovery options.
* **Account access issues** — contact support at [support@jaxxton.com](mailto:support@jaxxton.com).


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