> ## Documentation Index > Fetch the complete documentation index at: https://help.jaxxton.com/llms.txt > Use this file to discover all available pages before exploring further. # Bill payment options and controls > ACH scheduling rules, Pay in N days, batch payments, and how to cancel, pause, retry, or mark a bill payment as complete in Jaxxton. ## Payment methods ### ACH ACH payments are funded from a connected bank account. When setting up an ACH payment: **Pay-from account** — select the account to fund the payment from. Each account shows its available balance. If the selected account has less than the bill total, Jaxxton shows a warning. You can still submit the payment, but make sure funds are available by the scheduled date. **Memo for vendor** — an optional free-text field included in the ACH transaction. Use this to send a payment reference or invoice number to the vendor's bank. **Scheduling rules** — ACH payments are processed on the scheduled date in US Central Time. The date picker blocks weekends and federal bank holidays, so you can only select business days. Payments typically arrive within 1–3 business days of the scheduled date, depending on the receiving bank. ### Pay in N days **Pay in N days** lets Jaxxton pay the vendor now and debit your bank account N days later. It sits as its own row above the payment method list on the bill sheet, not inside the method list. Use it when you want to pay on time without moving cash first. Each customer is offered a single term — 30, 60, or 90 days — that matches the term on their Jaxxton account. The row shows the same term on every eligible bill; there's no per-bill term picker. **Eligibility** — the Pay in N days row appears when your account is on a supported term (30, 60, or 90 days) and the feature is enabled for your workspace. The row surfaces its state directly: | Row state | Meaning | | - | - | | **Available** | Eligible and provisioned. The row shows the term with a switch to turn the advance on for this bill, plus a badge naming where the term came from (**Account default**, the vendor's name for a per-vendor rule, or **Recommended**). | | **Apply** | Eligible to apply but not yet approved. The row shows an **Apply** button that opens the application. | | **Pending** | Application submitted, awaiting approval. The row is disabled with a **Pending** badge. | | **Insufficient funds nudge** | The ACH funding-source warning surfaces a **Pay in N days instead** shortcut when the selected bank account can't cover the bill. Clicking it turns the advance on. | **Terms explainer** — under the Pay in N days row, a collapsible explainer stays visible whether the advance is on or off. It shows the shared terms timeline (the same timeline as **Bill Pay → Settings → Terms**, so fee wording can't drift between them) with the vendor's name, the fee rate and amount, the repayment date, and the bank account the repayment debits from. The explainer starts open the first time the terms come from the account default and can be collapsed per user. **Fee and repayment** — the row summary shows the fee timing as "within 24 hours" as an indication. The activity timeline on the bill carries the exact dates: the fee is charged on top of the invoice amount, and Jaxxton debits the invoice amount from the repayment bank account N days after the vendor is paid. The activity timeline projects the fee alongside the repayment, ordered by date. **Bank account only** — Pay in N days requires the **Bank account** payment method. Turning the switch on selects Bank account for you; switching to Pay outside Jaxxton turns the advance off. #### Vendor bank accounts that can't receive Pay in N days Jaxxton reviews each vendor bank account before paying it from an advance. If Jaxxton denies an account, it can't receive Pay in N days payments. Payments to that account funded any other way, such as ACH from your own account, are unaffected. When you use a denied account with Pay in N days: * The vendor's bank account selector on the bill labels the account **Can't receive Pay later payments**. * The payment card on the review step shows a warning: "This bank account can't receive Pay later payments. Contact support if this is a mistake." * Jaxxton blocks submitting the bill. In the bill list, hovering the bill's status shows the same message. If Jaxxton denies an account after you've scheduled payments to it, Jaxxton stops any Pay in N days payments that haven't paid out yet: * **Scheduled payments** are removed and their bills return to **Returned** status. For a batch, Jaxxton cancels the batch and returns every bill in it. * **Payments already underway** end in **Payment failed**. Jaxxton doesn't send the payout, and you can't retry the payment. See [Stopped payments](#stopped-payments). While Jaxxton is still reviewing an account, Pay in N days payments to it keep showing **Scheduled** and wait until the review finishes. To pay the bill, edit it and either select a different vendor bank account or turn off Pay in N days and pay from your own account. If you think the decision is a mistake, contact Jaxxton support. > [!NOTE] > > Approvers on the **Manager** or **Employee** role don't have `bill-config:read` and won't see the Pay in N days card on a bill. To grant approvers visibility, ask an admin to assign a role that includes bill config read access. ### Off-platform Off-platform bills are tracked in Jaxxton, but no funds move through the platform. Use this for wires, cheques, or any payment handled outside Jaxxton. Once the bill is approved, mark it as paid manually. See [Mark an off-platform bill as paid](#mark-an-off-platform-bill-as-paid) below. ## Remittance notifications When **Send remittance notice when paid** is checked, Jaxxton emails the listed recipients when payment completes. You can add multiple recipients, each with a name and email address. The vendor's default contact is added automatically when you first enable this option. To resend a remittance notice after it has been sent, open the bill's actions menu and select **Resend remittance**. The notice goes to the original recipients by default. To choose other recipients, turn on **Send to different recipients** and add them manually or with **Add from contacts**. If the bill was paid in a batch, Jaxxton resends the batch's notice, which covers every bill in that batch. ## Schedule a payment You set the payment date when creating or editing a bill. It can be any future business day (weekends and bank holidays are blocked). Once a bill is approved, the payment executes on that date. > [!NOTE] > > Payment dates are processed in US Central Time. If you're in a different timezone, set the date accordingly. ## Batch payments Batch payments combine bills for the same vendor and scheduled date into a single payment. Instead of the vendor receiving one payment per bill, they receive one payment for the whole batch. Use batching when you regularly pay a vendor several invoices at once and want to cut down on payment volume. Batching is off by default. Once enabled, Jaxxton groups eligible bills automatically when they're scheduled — you don't build batches by hand. ### Turn on batching Go to **Bill Pay → Batches** and click **Batch settings**. In the dialog: * **Automatic batching** — toggle batching on or off. When on, eligible bills are grouped as they're scheduled. * **Which vendors** — apply batching to all vendors, only selected vendors, or all vendors except the ones you select. * **Max bills per batch** — cap on how many bills a batch can hold. Default: 50. * **Max amount per batch** — cap on a batch's total amount. Default: \$1,000,000.00. Editing these settings requires batch configuration write permission. Users without it can view the settings but not change them. ### How bills are grouped When an eligible bill is scheduled, Jaxxton adds it to an open batch with the same vendor, scheduled date, payment method, and currency — provided the batch stays under your bill count and amount limits. If no open batch has room, the bill starts a new one. A bill is only batched when all of the following hold: * Batching is on and the vendor passes your vendor filter. * The bill is scheduled for a future date. Bills scheduled for today or earlier are always paid on their own. * The payment method isn't off-platform. Batched bills show a **Batched** badge in the payment method column of the bill list. A batch stays open and keeps collecting matching bills until the morning of its scheduled date, when Jaxxton dispatches it as a single payment. ### View batches Click **Batches** on the Bill Pay page to open the batch list. Each row shows the vendor, status, scheduled date, bill count, total amount, payment method, and created date. You can filter by status, vendor, and date. Click a batch to open the batch sheet, which shows: * The total amount, status, and a progress timeline: **Batch open → Scheduled → Payment initiated → Payment delivered** * Payment details — payment method, pay-from account, and memo to vendor * The bills in the batch ### Batch statuses | Status | Meaning | | - | - | | **Open** | The batch is collecting bills until its scheduled date | | **Scheduled** | The batch dispatched and its payment is scheduled | | **Payment in progress** | The payment is processing | | **Paid** | The payment completed | | **Payment failed** | The payment failed — retry it from the batch | | **Payment paused** | The payment was paused | | **Payment cancelled** | The batch's payment was cancelled | | **Cancelled** | The batch was cancelled before its payment started | ### Remove a bill from an open batch While a batch is **Open**, you can pull a bill back out. Open the batch sheet and click the remove icon next to the bill, or select **Cancel payment** on the bill itself. The bill leaves the batch and returns to a state where it needs approval again before you can schedule a new payment. The other bills in the batch are unaffected. Once a batch dispatches, its bills can no longer be removed individually — the payment covers the whole batch. ### Manage a batch payment After a batch dispatches, the actions menu on the batch (in the batch list or the batch sheet) offers the same payment controls as a single bill, applied to the whole batch: * **Pause payment** — available while the payment is processing and the final step hasn't started. * **Resume payment** — available while the payment is paused. * **Retry payment** — available after the payment fails. * **Cancel batch payment** — available while the payment is still **Scheduled** and processing hasn't started. Cancelling returns every bill in the batch; each needs to be submitted for payment again. To pull just one bill instead of the whole batch, cancel that bill's payment from the batch sheet while the batch is still **Open**. ## Cancel a scheduled payment If a bill has been approved but payment hasn't initiated yet, you can cancel the scheduled payment. Open the bill and select **Cancel payment** from the actions menu. After cancellation, the bill returns to a state where it needs to go through approval again before you can schedule a new payment. > [!WARNING] > > Cancellation is only available while the payment status is **Scheduled**. Once Jaxxton begins processing the payment, you can't cancel it. ## Pause and resume a payment If a payment is in progress but hasn't fully completed, you can pause it. Open the bill and select **Pause payment**. Pausing stops processing after the current payment step finishes. It can't interrupt a step that's already underway. When paused, the payment shows a **Payment paused** status in the Activity tab. To resume, open the bill and select **Resume payment**. Before resuming, make sure your funding account has enough balance to cover the payment. ## Retry a failed payment If a payment fails (the bill shows **Payment Failed**), open the bill and select **Retry payment** from the actions menu. A confirmation dialog appears before the retry is submitted. Check the Activity tab for the failure reason before retrying. For example, if the failure was due to insufficient funds, fund the account before retrying. ### Stopped payments Jaxxton can stop a payment before it pays out, for example when it denies the vendor's bank account for [Pay in N days](#vendor-bank-accounts-that-cant-receive-pay-in-n-days). A stopped payment shows **Payment failed** on the bill and batch, and the Activity tab ends with a **Payment failed** step. Steps that hadn't started yet no longer appear in the timeline. Steps that already completed stay completed. The remaining steps never run, and you can't retry or resume the payment. Contact Jaxxton support to arrange paying the vendor another way. ## Mark an off-platform bill as paid Once an off-platform bill is approved and you've made the payment externally, open the bill and select **Mark as paid**. A dialog prompts for: * **Payment reference** (required) — the cheque number, wire reference, or other identifier for the external payment * **Payment date** — defaults to today; can be set to today or tomorrow * **Payment time** All three fields are required. The bill moves to **Paid** status with the reference recorded. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.