> ## Documentation Index
> Fetch the complete documentation index at: https://help.jaxxton.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect your bank account

> How to link your US bank account during the Jaxxton application using Plaid.

Connecting a US bank account is required to complete your Jaxxton application. Your bank account is the funding source for card spend repayment and supports your underwriting review. The connection happens in the **Finalize Application** step of the onboarding flow.

Jaxxton uses **Plaid** to connect bank accounts securely. Your banking credentials go directly to Plaid — they're never stored by Jaxxton.

## Connect during the application

**1. Reach the Finalize Application step**

Progress through Qualification, Business Details, Identity Verification, and Terms & Conditions. The bank connection is part of the Finalize Application step.

**2. Click Connect**

Next to **Bank Account**, click **Connect**. This opens the Plaid interface.

**3. Search for your bank**

In the Plaid window, search for your bank by name. Most major US banks support instant connection.

**4. Authenticate**

Log in to your bank through Plaid. Depending on your bank, this may involve your online banking credentials and a two-factor authentication step.

**5. Select your account**

Choose the business checking account you want to connect as your funding source.

**6. Confirm**

Plaid returns you to Jaxxton. The connected account appears with your bank name and last four digits.

## Manual verification (micro-deposits)

If your bank doesn't support instant connection through Plaid, verify manually:

**1. Choose manual entry**

In the Plaid window, scroll down and select **Link with account numbers** if your bank isn't listed or instant auth fails.

**2. Enter routing and account numbers**

Type in your bank's **routing number** and your **account number** exactly as they appear on your bank statement or check.

**3. Wait for micro-deposits**

Plaid sends two small deposits (between $0.01 and $0.99) to your account. These typically arrive within 1–2 business days.

**4. Verify the deposits**

When the deposits arrive, return to Finalize Application and click **Verify** next to your pending bank account. Enter the two deposit amounts to confirm ownership.

**5. Confirm the green checkmark**

When the connection succeeds, you'll see a green checkmark confirming the bank account is linked.

> [!NOTE]
>
> While your bank account is pending verification, you'll see a yellow "Verification is in progress" banner. You can't submit your application until the bank account is verified.

## Change your bank account later

To re-authorise an existing connection or change your funding account after your account is open, contact support at [support@jaxxton.com](mailto:support@jaxxton.com).

## After connecting

Once your bank account is connected and verified, complete any remaining steps in Finalize Application (beneficial owners, controlling officer) and submit. The Jaxxton team reviews your application and notifies you of approval, your spend limit, and your net terms.

If you have trouble connecting your bank account, contact support at [support@jaxxton.com](mailto:support@jaxxton.com) with your bank name and a description of the issue.


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